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Tips and Tricks for Downloading Sky Go Content Faster



Just activated my new sim. It is Red 120GB plan. I was watching Sky on my mobile and decided to download and watch later. It doesn't download, I just get "download queued". If I use my other sim (either 3 or Talkmobile) it downloads. Must be something in settings but can't figure it out.


Hey there @davesfireblade - I wonder you have your downloads 'paused'? (This is what I found in regards to Sky Q by doing a bit of Googling so it might be slightly different on Sky Mobile). Could you try going to Recordings from the Home screen, then Manage and then select Manage and then select Downloading:




download queued sky go



Yes, I can download with other apps so looks like a problem with sky go app. No updates due. Nothing on sky go app in settings regarding mobile network. Phone settings are set to allow download via sim. All very strange.


Hey @davesfireblade, if you're able to download when connected to WiFi, it sounds like there's no problems with storage on your device. So the next thing to check would be the download settings on the app. You can do this by going to settings and then the Download Settings tab. You should then be able to allow downloads over a mobile connection.


Thanks for the reply. The settings are fine. The app itself doesn't give options regarding mobile data, but when I go to seerings/apps/sky go/mobile data it shows I have used mobile data while streaming. This is what's confusing. It will let me stream over mobile network but not download.


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I've taken a look into this and looking at the information I've found online, you'll need Sky Go Extra to download shows to laptops, mobiles and tablets. I've checked out Sky's online help and can see there's a step by step guide to getting set up for downloading via a mobile connection. You can also check if you have Sky Go Extra on your account it should appear here:


I've been using Sky Go for years. What is strange is that when I was using my old sim card (3 mobile) I was able to download. Now I have inserted my Vodafone sim in doesn't record but allows me to stream.


FWIW, and I don't think it's the same issue, but downloads on BBC iPlayer fail (silently) for me if I'm using a VPN. If it was that, I'd expect it to fail on any network and wifi as well, but it might be something to consider???


I have managed to change settings in the Netflix and Prime video apps to allow download over mobile network and both work. I presume the problem is with the Sky Go app rather than any network settings. I have messaged their support and awaiting response.


@Me+and+him it sounds like you have a download that hasn't fully downloaded for 1 reason or another go into recordings and check for any recordings that are either showing a percentage of being downloaded or are showing as failed ,if you have any delete them.


When I try to download a programme from the Sky app to my Sky Q box, it gets stuck in Queued and never downloads. I have tried the suggestions I've seen from others users with the same problem but nothing has worked - I have made sure I have plenty of disk space, I don't have anything else downloading or recording, I have restarted the box, and tried Pausing and re-starting the download, but it's still stuck. Any other suggestions?


Delete all the Queued downloads and then Try a Reset Settings in the Q box hidden menu. To enter hidden menu press Home and navigate down to Settings but do not select Settings.With Settings highlighted press 0 0 1 Select.Only Carry out the first Reset (Reset Settings) as the other two will wipe all recordings. After the Reset you will have to re pair your Bluetooth remote If you use one.If you cannot switch the Q box on with the remote after the Reset press the Standby button (Amber led) on the front of the box.To re pair the remote press 1 & 3 together on the remote and follow onscreen instructions to re pair.Make sure that you are pointing the remote at the Q box when you press 1 & 3 together.Resetting the settings will also reset:Audio visual settings, such as picture resolution and HDMI controlSettings changed within the hidden engineer menu, include LNB type. If on a communal dish you need to reset the LNB to SCR in the hidden menu. After changing the LNB type you need to reboot the Q box.


Your device running out of space could also be the reason why an app remains on the download queue for Android. You can check how much room is left on your device and which applications are consuming the most memory.


Sadly, the software running on our devices do not always work at optimal levels. This could also lead to pending downloads. Restarting your device is one way to go around this problem. You can also try resetting the settings on your device if the problem continues even after you rebooted your phone or tablet.


we are sorry to hear about this. If your phone says queued, that could mean a slow internet connection. Your Android phone requires a stable internet connection to download any apps, videos, and movies. Please try these anti-lag apps -anti-lag-apps-android/ or wifi signal strength apps -wifi-signal-strength-apps-for-android/ to find the best network spots in your house.


You can plan your journey using the Transport for London and National Rail Enquiries websites. You can find up-to-date travel information by following National Rail Enquiries on Twitter or downloading the TfL Go app.


Android devices use a default app, Play Store to download apps and their updates. But, when Play Store fails to update your apps, then you have to look for how to fix queued download on Android. Downloads queued Android means, all the pending updates for your apps cannot be downloaded and installed further, it actually does nothing! You may sometime pop up with an error message or a notification regarding the issue. Here are some reasons that cause apps waiting to download issues.


In this section, you will learn some effective troubleshooting steps that help you resolve downloads queued Android issue within simple clicks on your Android. Follow as instructed on your device to attain perfect results.


The simplest answer for how to fix queued download on Android issue is, just to reboot your Android. Restarting Android will clear all the temporary memory along with any technical problems. This will help you fix the discussed issue at ease. Follow as instructed.


When you are confused about what does queued mean when downloading, just navigate to Play Store and check how many apps are still in the loop to install updates. If there are many apps in the queue, the first thing you have to do is to close a few or all download queues since it will reduce the internet resource required by Play Store to update the apps. This is another common hack that helps you fix the discussed issue. Follow the below-mentioned instructions.


Despite turning on mobile data, you must turn on background data usage to ensure your phone makes use of internet connection even in data saver mode. Follow as demonstrated to fix downloads queued Android issue.


Clearing corrupt cache from Play Store is an amazing jumpstart to fix apps waiting to download issues. Although cache stores temporary files on your Android, over days, they may corrupt and cause several issues like the discussed one. To resolve the problem, you can clear all the cache files of the app on your Android mobile. Follow the below-mentioned steps to clear the cache from Play Store.


Closing Google Play Store and force closing it is completely different. When you force close the app, all the background applications of the app will be closed. So, the next time when you open Play Store, you have to start all the programs from scratch. Follow the below-mentioned steps to resolve how to fix queued download on Android.


Play Store is the medium where you have to install the updates for all the apps. But, can you update the Play Store itself? Yes, for sure. You have to ensure your Play Store is updated to its latest version to fix downloads queued Android issues. Updating Play Store is quite different from the usual way you update all other apps. Here are a few instructions to install Play Store updates.


You can resolve how to fix queued download on Android by updating your Android Operating system. You can update your Android either by using mobile data or by using Wi-Fi. Updating Android Operating System will help you fix all the bugs and errors associated with any apps. If you do not know how to update your Android, check our guide 3 Ways to Check for Updates on your Android Phone.


To install the latest updates on your Android, your phone must have adequate space. If there is no room left for new updates, you will face apps waiting to download issues, check the rarely or unused applications on Android, and delete the apps via Google Play Store or phone storage. You can also manage storage in your Android by following the below-listed instructions.


Malicious files and bugs in your Android may trouble you with what does queued mean when downloading question. Make sure if you recently downloaded any APK files or installed any new applications. If yes, uninstall the apps and check if you have fixed the issue. You can also try installing an antivirus app and run a malware scan to ensure your device is safe or not.


If all the above-listed methods do not help you resolve how to fix queued download on Android issue, you can change Access Point Names to tweak internet settings. Here are a few instructions to change your APN settings to IPv4/IPv6 APN Roaming Protocol.


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